Mayank Rajput

Business operations, category and marketplace operator.

Ahmedabad, IN.

About

A high-ownership operator with five years of experience in business operations, category, and marketplace roles, specializing in category P&L, supply systems, growth experiments, and 0-to-1 AI product workflows. Mayank excels in ambiguous, cross-functional mandates where business, operations, and product execution converge to solve complex operating problems and drive significant impact.

Work

UPSC Civil Services Preparation

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Full-time Study

, , India

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Summary

Undertook intensive full-time study for the UPSC Civil Services Examination, deepening understanding of governance, public policy, economics, and large-scale systems.

Highlights

Studied governance, public policy, economics, and how systems operate at scale, strengthening a systems-oriented perspective on operating problems.

Cleared UPSC Mains twice, demonstrating strong analytical and comprehension abilities.

Rizzle

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Associate Product Manager

Hyderabad, Telangana, India

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Summary

Led product roadmap for Domino, an AI-led text-to-video product, guiding the company through a B2C-to-B2B pivot by coordinating cross-functional teams.

Highlights

Worked directly with founders to pivot from a consumer short-video product to an AI-led B2B SaaS product.

Owned the roadmap for Domino, a text-to-video AI product, collaborating with ML teams on language accuracy, tone mapping, and emotion detection.

Built AI video-generation, publishing, and content-operations workflows, coordinating product, content, ML, and operations teams.

Designed distribution strategies across Instagram, YouTube, and web integrations to maximize product reach.

Urban Company

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Category Manager, AC Services

Ahmedabad, Gujarat, India

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Summary

Owned end-to-end category P&L and operations for AC services, leading a 15-member cross-functional team to drive significant revenue and user growth.

Highlights

Delivered INR 2.5 crore revenue in five months during the 2021 AC season, driving 300% user growth and doubling technician supply to 600.

Managed 600+ technicians with 73% supply utilization, designing over six growth and operating experiments across demand, pricing, conversion, quality, and retention.

Reduced onboarding cost by 50% through IVR-led automation, replacing manual acquisition workflows.

Improved category health to 40% NPS and increased Repeat-to-Platform / Repeat-to-Category by 10%.

Reduced cancellations by 3% via a pre-booking intervention that optimized conversion and supply scheduling.

Used cohort analysis to identify partner churn drivers and redesign city-level incentives, enhancing partner retention.

Education

St. Xavier's College, Ahmedabad

Ahmedabad, Gujarat, India
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Bachelor Computer Applications

Languages

English

Skills

Business and Marketplace

Category P&L, Unit economics, Supply acquisition, Demand-supply matching, Pricing, Partner retention, Service quality, SLA management.

Product and Analytics

0-to-1 product builds, GTM, A/B testing, Cohort analysis, Funnel metrics, Conversion optimisation, Product roadmaps.

Tools

Excel, Mixpanel, JIRA, SQL (working knowledge).